Requesting an Accommodation

Note: If you want to request an accommodation, you must register by mail or email through ETS Disability Services and have your accommodations approved before your test is scheduled.

Accommodation policies

  • Requests for testing accommodations, especially for alternate test format, can take approximately up to six weeks to review.
  • Be sure to submit complete documentation. If additional documentation is needed, your review can take longer than six weeks.
  • You can't request accommodations through your online account. All requests must be sent to ETS Disability Services.
  • When you receive your approval, you must schedule your testing appointment through ETS Disability Services, and not online. ETS Disabilities Services will set up your testing appointments and ensure your accommodation is supported by the test center.

Submitting your documentation

The HiSET® Test-taker Bulletin contains procedures and forms for requesting testing accommodations.

You may need to document your disability before applying for accommodations. See our Disability Documentation Policy Statements. If you have questions about the documentation process, contact ETS HiSET Disability Services.

Fill out the HiSET Testing Accommodations Request Form.

Once your documentation is complete, send it and your completed form to:

Mail:
ETS HiSET Disability Services
P.O. Box 6054
Princeton, NJ 08541-6054
Email:
disability.reg@ets.org

Contacting ETS Disability Services

If you have questions about the documentation process, contact ETS HiSET Disability Services Monday–Friday, from 8:30 a.m. to 5 p.m. ET.

Phone:
1-609-359-5615 or 1-855-802-2748 (toll-free)
Email:
HiSETSSD@ets.org (general inquiries)
Fax:
1-609-240-0525
Mail:
ETS HiSET Disability Services
P.O. Box 6054
Princeton, New Jersey 08541-6054 USA
Courier
Service:
ETS HiSET Disability Services
225 Phillips Blvd.
Ewing, NJ 08618-1426 USA

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