Accommodations for Test Takers with Disabilities or Health-related Needs

ETS is committed to serving test takers with disabilities and health-related needs by providing services and reasonable accommodations that are appropriate given the purpose of the test. Accommodations are available for test takers with diagnosed disabilities that include, but are not limited to:

  • Attention deficit/hyperactivity disorder
  • Psychological or psychiatric disorders
  • Learning and other cognitive disabilities
  • Physical disorders/chronic health disabilities
  • Intellectual disabilities
  • Hearing and visual impairment

Below is a table outlining some of the most commonly requested and approved accommodations for paper- and computer-delivered tests. You must request these accommodations prior to scheduling your test appointment. This list includes some, but not all, of the accommodations available to you.

Commonly approved accommodations for paper- and computer-delivered tests
Testing Accommodation Paper Computer
Extended time
Separate room
Audiocassette or other form of recorded audio  
Large print  
Screen magnification  
Calculator/talking calculator
Scribe or keyboard entry aide
Additional supervised break time
Sign language-interpreted instructions for deaf or hard-of-hearing test takers

HiSET Items Not Requiring Approval

The items in these lists do not require prior approval. You can bring them or have access to them on test day without making arrangements with ETS.

Items Provided by ETS or Test Center

On the day of your test, your test center will have the following items available to you:

  • Large print test book (14-point) and answer sheet
  • Scrap paper (to be collected by test center personnel at end of testing session)
  • Wheelchair access

Your test center may also be able to provide preferential seating so you can better hear instructions or cut down on distractions.

Items Provided by Test Taker

If you need one of the following items, you must bring it to your test session. Your test center is not required to have it available for you.

  • Colored transparent overlays (for paper-delivered testing only).
  • Colored scrap paper (to be collected by test center personnel at end of testing session).
  • Earplugs (not attached to any electronic device).
  • Plain, unmarked straightedge to assist with keeping place while reading. You may use a piece of scrap paper for this purpose, but it must be returned at the end of the testing session.
  • Handheld magnifying device (without memory).
  • Seat cushion/back pillow, or footstool. Item will be inspected by test center personnel before and after testing.
  • Prescription medication. Must be in the prescription bottle with a label indicating your name, dosage and directions.
  • Service animals.
  • Medical devices (e.g., asthma inhaler, hearing aid, pacemaker, insulin pump on vibrate or silent, oxygen tank, TENS stimulator).
  • Highlighter or black felt pen for essays and scratch work only.

Any other form of accommodation or modification not listed above, including a separate room, requires approval. You must make your request before scheduling your appointment.

Requesting Accommodations for Test Day

The HiSET® Test-taker Bulletin contains procedures and forms for requesting testing accommodations.

Note: All test takers requesting any accommodations must register by mail through ETS Disability Services and have their accommodations approved before their test can be scheduled. Your request should be submitted as early as possible, especially if you are requesting an alternate test format. Documentation review takes approximately six weeks once your request and complete paperwork have been received. If additional documentation must be submitted, it can be another six weeks from the time the new documentation is received until the review is complete.

Test takers requesting accommodations cannot schedule an appointment through their HiSET account. Once your accommodations have been approved, you must contact ETS Disability Services to schedule your appointment.

If you have a health-related need that requires you to bring equipment, beverages or snacks into the testing room, or to take extra or extended breaks, you must follow the accommodations request procedures in the HiSET® Test-taker Bulletin.

You may need to document your disability before applying for accommodations. See our Disability Documentation Policy Statements. If you have questions about the documentation process, contact ETS HiSET Disability Services.

Send all completed requests for testing accommodations to:

ETS HiSET Disability Services
P.O. Box 6054
Princeton, NJ 08541-6054

Test Preparation Materials in Accessible Formats

In addition to the screen reader-accessible preparation materials available for download, we also offer materials in other accessible formats. To order preparation materials that cannot be downloaded (such as braille, recorded audio or hard copy large print) or if you require materials in a format not listed here, contact ETS Disability Services Monday to Friday, 8:30 a.m. to 5 p.m. Eastern Time, using the contact information below.

Contacting ETS HiSET Disability Services

Monday–Friday, 8:30 a.m. to 5 p.m. Eastern Time

Phone: 1-609-359-5615 or 1-855-802-2748 (toll-free)
Fax: 1-609-240-0525
Mail: ETS HiSET Disability Services
P.O. Box 6054
Princeton, New Jersey 08541-6054 USA
Courier Service: ETS HiSET Disability Services
225 Phillips Blvd.
Ewing, NJ 08618-1426 USA

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