HiSET® Contacts for Test Center Staff and Adult Educators

ETS Customer Service Representatives are available to support testing site staff with any application irregularities, accommodations, questions and concerns as well as throughout the scheduling and eligibility process.

The Customer Service Center is open Monday through Saturday from 8 a.m.–8 p.m. local time (Continental U.S.), excluding federal holidays. You can reach us via:

1-855-MyHiSET (1-855-694-4738) — toll free
ETS HiSET Test Administration Services
225 Phillips Blvd
Mail Stop 34-Q
Ewing, NJ 08628

To contact ETS Disability Services, please see Disability Accommodations.

For additional contacts and areas of support please refer to the Program Manual.

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Your HiSET Account

Use your secure account to print test day rosters, assist test takers and more.

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Don't have access or want to become an approved test center? Contact your state administrator.

Detailed and important information about administering the HiSET exam.


Contact Test Administration Services

Assistance for Test Center Staff with ordering test materials, account information, e-learning, general questions regarding procedures and test site scheduling.

Phone: 1-800-257-5123
Email: hisettas@ets.org


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