Accommodations for Test Takers with Disabilities or Health-related Needs

ETS is committed to serving test takers with disabilities and health-related needs by providing services and reasonable accommodations that are appropriate given the purpose of the exam. Accommodations are available for test takers with diagnosed disabilities that include, but are not limited to:

  • Attention deficit/hyperactivity disorder
  • Psychological or psychiatric disorders
  • Learning and other cognitive disabilities
  • Physical disorders/chronic health disabilities
  • Intellectual disabilities
  • Hearing and visual impairment

What accommodations are available?

There are a lot of different accommodations available to you if you meet the Americans with Disabilities Act Amendments Act (ADAAA) disability requirements. Additionally, there are some accommodations that don't require that you go through the request process and get approval. Your test center can provide some items, or you can bring them yourself. Learn more about available accommodations for the HiSET exam.

How do I request accommodations?

The request process can take six weeks. If you require accommodations, you must submit your request BEFORE you schedule your HiSET® exam.

Note: You can complete many of the steps required for requesting accommodations through your HiSET account. If you are approved for certain accommodations, you can also schedule your exam through your HiSET account.

Learn more about how you can request accommodations.

Do you offer test preparation materials in accessible formats?

Yes. All of our downloadable preparation materials are screen reader-accessible. You can find them on our Test Preparation Materials page.

We also have materials in other accessible formats that cannot be downloaded, such as braille, recorded audio or hard copy large print. If you would like to order them, or if you need materials in a format not listed here, contact ETS Disability Services Monday to Friday, 8:30 a.m. to 5 p.m. ET, using the contact information below.

How can I contact ETS Disability Services?

ETS Disability Services is available Monday–Friday, from 8:30 a.m. to 5 p.m. ET.

1-609-359-5615 or 1-855-802-2748 (toll-free)
Email: (general inquiries)
ETS HiSET Disability Services
P.O. Box 6054
Princeton, New Jersey 08541-6054 USA
ETS HiSET Disability Services
225 Phillips Blvd.
Ewing, NJ 08618-1426 USA