Chula Vista Adult School HiSET® Exam Requirements
The following policies apply to anyone taking the HiSET® exam in the Chula Vista Adult School (CVAS). When you schedule an appointment, you will need to confirm that you have read and understand these policies.
See CVAS Test Center for more information.
To take the HiSET exam in CVAS, you must be a California resident or a member of the armed forces assigned to duty in the state of California, have not completed high school and meet the following eligibility requirements:
- Age: To take the HiSET exam in CVAS, you must meet any one of the following requirements:
- You must be 18 years of age or older or within 60 days of your 18th birthday (regardless of school enrollment status).
- You must be within 60 days of when you would have graduated from high school had you remained in school and followed the usual course of study. (May not currently be enrolled in school.)
- You must be 17 years of age and out of school for at least 60 consecutive days. You must also provide a letter of request from the military, a postsecondary educational institution or a prospective employer.
- You must be 17 years of age, have accumulated fewer than 100 units of high school, be confined to a state or county or correctional agency, and meet all of the following criteria:
- You do not have a realistic chance of completing the requirements for a high school diploma.
- You have adequate academic skills to successfully complete the HiSET exam.
- You understand the options available regarding acquisition of a high school diploma, the high school equivalency certificate, or the high school proficiency certificate and the requirements, expectations, benefits and limitations of each option.
- You have sufficient time left to complete the entire HiSET exam; however, if released before the test is completed, you may complete testing at an authorized testing center.
- Residency: Proof of California residency must be verified, both at the time of registration and before admittance to the testing room. .
- Test Preparation or Instruction: You are not required to take HiSET preparation courses before taking the test.
- Practice Test: You are not required to take the HiSET practice test before taking the exam.
- Identification: Identity and age must be verified by current photo identification at time of scheduling and/or before admittance to the testing room. Acceptable identification includes:
- driver's license or identification card issued by the Department of Motor Vehicles
- identification card issued by the military
- identification card issued by the United States or a foreign government
- passport issued by the United States or a foreign government
- tribal identification card
- identification card issued by a postsecondary school
Note: The identification must include your name, birth date, signature, photograph and address.
Make sure you read and understand all of the Eligibility Requirements above. Below are additional policies for taking the HiSET exam in CVAS.
Fees, Payment and Refunds
- How much does it cost to take the HiSET exam in CVAS?
- Individual subtest for computer-based tests: $24.75 with a retest fee of $14 for the second and third attempts (must be completed within 12 months from the date of test purchase).
- Individual subtests for paper-based tests: $29.00 with a retest fee of $14 for the second and third attempts (must be completed within 12 months from the date of purchase).
Note: A $20 state administration fee will be collected when you register for your first subtest.
- How can I pay for my HiSET exam?
You must pay for the exam by logging into your HiSET account or by calling customer service at 1-855-MyHiSET (1-855-694-4738) Monday–Friday, 9 a.m.–7:45 p.m. (ET).
Note: A $10 fee will be applied when registering by phone.
- Can I get a refund if I cancel my scheduled appointment?
The refund policy is as follows:
- Test Fee: You are eligible for a full refund of your test fee if you cancel at any time up until 11:59 p.m. (local time) the day before your scheduled appointment.
- State, jurisdiction or test center fee: You are not eligible for a state, jurisdiction or test center fee refund. These fees are nonrefundable.
- If you are absent or arrive too late to take the test at the test administration scheduled, you are not entitled to a refund. If the missed appointment was made using one of your retake credits, the credit will not be returned to you.
- What if something unexpected happens on test day, I don't cancel and I cannot make my scheduled appointment? Can I get a refund?
ETS understands that things happen that are outside your control and has processes in place to evaluate and approve refunds for ETS-collected HiSET test fees. Exception cases are handled and evaluated for refund eligibility on a case-by-case basis. Exception cases refer to:
- events caused by ETS, the test center or tester
- events beyond the control of all parties (e.g., severe weather, power outages, etc.)
- Can I take the HiSET exam on paper or computer?
The HiSET exam is available in both computer- and paper-delivered formats in CVAS.
- If I scheduled a paper-delivered test, can I change my mind and take the test on a computer?
CVAS is happy to change the format of testing. Please notify us at the time of scheduling which format you prefer. If you are already scheduled and would like to change the mode of testing, notify our center in person at least THREE business days prior to your appointment.
- If I started testing in paper-delivered format, can I switch or retake my remaining subtests in computer-delivered format?
You can switch test formats for your remaining subtests; however, retake credits may only be used for the same format as the original test.
- If I started testing in English, can I switch to Spanish or retake my remaining subject tests in Spanish?
Yes. You can switch languages or retake your remaining subject tests in a different language from when you started.
- How do I request accommodations so I can be successful on the HiSET exam?
If you have a disability or health-related needs, you need to request accommodations prior to scheduling your test appointment. For more information, see Disability Accommodations.
- Where do I send my request for testing accommodations?
Send all completed requests for testing accommodations to:Mail: ETS Disability Services
P.O. Box 6054
Princeton, NJ 08541-6054Email: firstname.lastname@example.org
If you would like assistance with this process, you may schedule an appointment with Sara Garcia-Salgado via email at email@example.com.
Scheduling an Appointment
- How can I schedule/change a testing appointment?
Once you are ready to take the test, you must schedule your appointment by visiting the CVAS test office in person. Please bring:
- Your ETS ID number. You will receive this after successfully creating your HiSET account.
- Valid identification.
- A cashier's check or money order payable to Chula Vista Adult School.
To reschedule your appointment, you must come to the test center in person at least two business days prior to your scheduled test date to avoid additional charges. Read the policies on rescheduling, canceling or retaking the test included on this page.
You must contact ETS to schedule your appointment if you:
- Can I take the subtests in any order?
- Can I take all five subtests in one day?
- If I am 16 years old, can I schedule an appointment to take the HiSET exam?
No. Please refer to CVAS's age requirements at the top of this page.
- If I am 17 years old, can I schedule an appointment to take the HiSET exam?
You can take the HiSET exam if you are 17 if you meet one of the following conditions:
- You have been out of school for at least 60 days. You must also provide a letter of request for the test from the military, a postsecondary educational institute or a prospective employer.
- You are incarcerated in a California state or county correctional facility. If you are testing under these conditions, you must meet all of the following criteria:
- do not have a realistic chance of completing the requirements of a high school diploma
- have adequate academic skills to successfully complete the HiSET exam
- understand the options available regarding acquisition of a high school diploma, the high school equivalency certificate, or the high school proficiency certificate and the requirements, expectations, benefits and limitations of each option
- have sufficient commitment time left to finish the complete HiSET exam of tests; however, if you are released from incarceration before the test is finished, you may do so at an authorized testing center
- What can I do through my online account?
Once you have created an account, you can:
- update your account information (address, phone, email)
- view your approved accommodations (if applicable)
- view and print your Comprehensive Score Report and Individual Test Reports
- What are the reschedule policies?
To avoid forfeiting your test fee, you must reschedule your appointment IN PERSON at the test center at least two business days prior to your scheduled appointment.
If you do not do this, you may have to pay a $25 charge to reschedule. If you can provide proof of a reason outside of your control, CVAS may waive this fee and allow you to reschedule your appointment at no charge.
- How many times can I reschedule my appointment?
You may reschedule your appointment a maximum of two times per calendar year.
- What are the cancellation policies?
- You can cancel your appointment at any time. However, depending on when you cancel, you may forfeit your HiSET fee. See refund policies information above.
- You must cancel your appointment in person at the test center a minimum of two business days prior to your scheduled appointment.
- If you have a disability or health-related need and you require testing accommodations, you must call ETS to cancel your appointment at 1-855-802-2748 (toll-free), Monday–Friday, 8:30 a.m.–5 p.m. ET.
- What are the retest policies?
- You may test on each subtest three times during a calendar year. Contact your test center for more information.
- Retake credits may only be used for the same format as the original test.
- What do I need to bring on the day of my test?
You will need to bring:
- Acceptable and valid ID as required by the state of California. Make sure your name on your ID appears EXACTLY as it does on your profile you created in your HiSET account.
- Layered clothing that will allow you to adapt to a range of room temperatures.
- Proof of residency
Please note: Cell phones, smartphones (e.g., Android®, BlackBerry® or iPhone® devices, etc.), PDAs and/or any other electronic, photographic, scanning, recording or listening devices are not permitted at the test center at all. See What to Bring for a list of additional items not permitted in the testing session.
- What can I use to prove California residency?
Proof of California residency must be verified, both at the time of registration and before admittance to the testing room. The California Department of Education has provided the following list of documents that may be used to prove California residency:
- current California driver's license
- current California identification card
- current U.S. passport
- current identification card issued by the U.S. military (if it includes proof of being stationed in California)
- a combination of other documents determined by the CDE on a case-by-case basis (to be sufficient to establish residency)
- What do I do if I have health-related needs that require an exception to the test center policies?
If you have a health-related need requiring you to bring equipment, beverages or snacks into the testing room or to take extra or extended breaks, you need to request accommodations in advance. Procedures for requesting accommodations are described in Disability Accommodations.
- How do I know if I've passed the HiSET exam?
Each of the five subtests in the HiSET exam is scored on a scale of 1–20. In order to pass you must do all three of the following:
- achieve a score of at least 8 on each of the five individual subtests
- score at least 2 out of 6 on the essay portion of the writing test
- have a total combined score on all five subtests of at least 45
Some states may set passing scores that are higher, but under no circumstances can you pass with a total score lower than 45 on the exam.
- What does my individual test scoring report tell me?
Each individual test scoring report indicates:
- your score, the total possible score and whether you passed
- the minimum score required to pass
- the percentage of items you answered correctly
- your college- and career-readiness score
- What does passing mean?
Candidates who have received a passing score on the HiSET exam have demonstrated a level of performance that exceeds the minimum level of performance typically required to graduate from high school.
- How should I interpret my score?
If the HiSET exam were to be administered to a random sample of high school seniors, it is estimated that approximately 60 percent would pass on the first attempt. If you receive a score of 45 or higher we estimate that you would be in approximately the top 40 percent of graduating high school seniors nationally.
- How are passing rates determined?
A score equivalency table was established between the HiSET exam and a nationally administered high school equivalency examination. Passing rates (60 percent) were chosen so as to be roughly equivalent to those on the nationally administered examination.
- Did I demonstrate college and career readiness?
Your individual test score report also indicates whether or not you have achieved the score required to demonstrate college and career readiness — with at least 15 out of 20 on any of the subtests. For the Language Arts – Writing test, you must score at least a total score of 15 with a 4 on the essay.
- What does college and career readiness mean?
Students who have scored at the college- and career-readiness level have shown a level of performance similar to the minimum level required to succeed in college-level credit-bearing courses.
- What information is provided so I can try to improve my score on the HiSET exam?
On the HiSET subtests, questions are grouped into content categories. To help you in future study or in preparing to retake the test, your individual test score report shows the percentage of items answered correctly in each content category. This information might suggest areas where it would be worthwhile to concentrate your efforts.
- How do I challenge my scores?
If you feel your HiSET scores were reported incorrectly or do not accurately reflect your performance, you can have them reviewed for a fee. The following score review services are available:
Constructed-response (Essay) Scoring Review — $25 per essay
A trained scorer will review your essay and original score received to determine whether it is consistent with HiSET Language Arts Writing test scoring rules. If there is a change in your score, the new score (which may be higher or lower than your originally reported score) will be reported to you and your state or jurisdiction, and your score review fee will be refunded. Your essay is not available for disclosure. Please note that each essay will be reviewed only once. This service is available for both computer- and paper-delivered tests.
Multiple-choice Scoring Review — $25 per test
Paper-delivered Tests — Multiple-choice responses will be hand scored by our trained Resolutions team. If there is a change in your score, the score will be reported to you and your state or jurisdiction, and your score review fee will be refunded. Your test responses are not available for disclosure. Please note that each test will be reviewed only once.
Computer-delivered Tests — Computer-delivered tests will not be reviewed because those answers are scored once at the test center, then transmitted to ETS where they are verified before being reported.
To request either of the services listed above, please call ETS Customer Service at 1-855-MyHiSET (1-855-694-4738).
- When will I receive my official transcript and certificate?
Your official California electronic transcript and electronic High School Equivalency Certificate will be emailed to the email address provided when you created your MY HiSET profile. Parchment issues both the official electronic transcript and electronic certificate at no cost for new passers. You should expect to receive these electronic documents within three business days after your scores are posted on your My HiSET account. New passers will also be able to order one discounted printed certificate for $5. Please visit https://www.parchment.com/u/registration/24172917/account for updated information or to request a duplicate transcript and/or certificate. Duplicate or additional documents will incur a charge.
Your scores are available through your My HiSET account. If you need help, contact your test center. As long as you have taken at least one subtest at a test center, they will be able to access your scores.
- How can a third-party agency request my results?
Third-party agencies needing to obtain results for HiSET test takers should contact Parchment:Website: www.parchment.comPhone: 1-888-662-0873