Hawaii HiSET® Exam Requirements
The following policies apply to anyone taking the HiSET® exam in the state of Hawaii. When you schedule an appointment, you will need to confirm that you have read and understand these policies.
State Eligibility Requirements
To take the HiSET exam in the state of Hawaii, you must meet the following eligibility requirements:
- You must be at least 18 years of age to take the HiSET exam without meeting special circumstances.
- If you are 16 or 17 years old, you must obtain clearance by following the established procedures and using the Exceptions to Compulsory Education, Form 4140.
- If you are under 16 years old, you cannot take the HiSET exam.
- Residency: You do not have to be a resident of Hawaii to take the HiSET exam.
- Test Preparation or Instruction: In order to receive a Hawaii Community School for Adults diploma from the Hawaii Community School for Adults, you must complete a minimum of 60 hours of adult education instruction before you take the HiSET exam. If you do not do this, you will not receive a diploma. However, if you only want to receive a transcript and do not need a diploma, you can test without completing instruction. For more information about these credit requirements, see Receiving Your Diploma.
- Practice Test: Hawaii does not require you to take a practice test to qualify for the HiSET exam.
- Identification: You must present identification on test day at the HiSET test center. Outdated or expired identification will not be accepted. Acceptable forms of identification include:
- valid driver’s license
- military ID
- other form of government-issued (national or foreign) identification that shows name, address, date of birth, signature and photograph
Note: Test takers who are 16 and 17 years old must also bring Exceptions to Compulsory Education, Form 4140.
Make sure you read and understand all of the State Eligibility Requirements above. Below are additional policies for taking the HiSET exam in Hawaii.
Fees, Payment and Refunds
- How much does it cost to take the HiSET exam in Hawaii?
Please contact your test center for fee information.
- How do I pay for the HiSET exam in Hawaii?
You must pay all fees in cash at your test center at the time of scheduling.
- What is the refund policy?
The refund policy is as follows:
- Test Fee: You are eligible for a full refund of your ETS test fee if you cancel at any time up until 11:59 p.m. local time the day before your scheduled appointment.
- State, Jurisdiction or Test Center Fee: You are not eligible for a state, jurisdiction or test center fee refund. These fees are nonrefundable.
- If you are absent or arrive too late to take the test at the test administration scheduled, you are not entitled to a refund. If the missed appointment was made using one of your retake credits, the credit will not be returned to you.
- What if something unexpected happens on test day, I don't cancel and I cannot make my scheduled appointment? Can I get a refund?
Hawaii does not provide refunds for scheduled exams; however, you can reschedule. You may have to pay the test center administration fee for rescheduled appointments. Please contact your HiSET test center for more information.
- Can I take the HiSET exam on paper or computer?
The HiSET exam is available in both computer- and paper-delivered formats in Hawaii. However, both formats are not available at every test center. Make sure you verify that the format you prefer is available at your selected test center before scheduling your testing appointment.
- If I started testing in paper-delivered format, can I switch or retake my remaining subtests in computer-delivered format?
You can switch test formats for your remaining subtests; however, retake credits may only be used for the same format as the original test.
Note: Retake credits issued before January 1, 2019, may be used for either computer- or paper-delivered formats, regardless of the format of the original test.
- If I started testing in English, can I switch to or retake my remaining subject tests in Spanish?
Yes. You can switch languages or retake your remaining subject tests in a different language from when you started.
- How do I request accommodations so I can be successful on the HiSET exam?
If you have a disability or health-related needs, you need to request accommodations prior to scheduling your test appointment. For more information, see Disability Accommodations.
- Where do I send my request for testing accommodations?
Send all completed requests for testing accommodations to:Mail: ETS Disability Services
P.O. Box 6054
Princeton, NJ 08541-6054Email: firstname.lastname@example.org
Scheduling an Appointment
- How can I schedule/change a testing appointment?
Once you are ready to take the test, you must schedule your testing appointment in person by visiting your local HiSET test center.
You must contact ETS to schedule your appointment if you:
- have a disability or health-related need and require accommodation. Contact ETS Disability Services.
- Can I take the subtests in any order?
- Can I take all five subtests in one day?
Yes, but please check with your local test center to confirm.
- If I am 16 years old, can I schedule an appointment to take the HiSET exam?
You may take the HiSET exam if you’re 16 years old by bringing the Exceptions to Compulsory Education, Form 4140 with you to the test center when scheduling.
- If I am 17 years old, can I schedule an appointment to take the HiSET exam?
You may take the HiSET exam if you’re 17 years old by bringing the Exceptions to Compulsory Education, Form 4140 with you to the test center when scheduling.
- What can I do through my online account?
Once you have created an account, you can:
- update your account information (address, phone, email)
- view your approved accommodations (if applicable)
- view and print your Comprehensive Score Report and Individual Test Reports
- What is the reschedule policy?
- To avoid forfeiting your test fee, you must reschedule your appointment any time up until 11:59 p.m. local time the day before your scheduled appointment.
- You have 12 months from the day you schedule your appointment to reschedule. For example, if you schedule in November 2015 for a test date at any time in the future, your reschedule date must be before November 2016.
- Testing fees and registrations are not interchangeable between paper-delivered and computer-delivered tests. For instance, if you scheduled a paper test and need to take a computer test instead, you must cancel the paper test and schedule a new computer testing appointment.
- How many times can I reschedule my testing appointment?
You may be able to reschedule your testing appointment as often as needed. However, it is better to be sure you are prepared to take the test and available on the testing date, so that it is not necessary for you to reschedule. You may need to pay the test center administration fee on the rescheduled appointment. Please contact your HiSET test center for more information.
- What are the cancellation policies?
- You can cancel your appointment at any time. However, depending on when you cancel, you may forfeit your HiSET fee. See refund policies information above.
- Contact your test center to cancel your appointment.
- If you have a disability or health-related need and you require testing accommodations, you must call ETS to cancel your appointment at 1-855-802-2748 (1-855-694-4738) (toll-free), Monday–Friday, 8:30 a.m.–5 p.m. ET.
- What is the retest policy?
- You may test on each subtest three times during a calendar year. Contact your test center for more information.
- Retake credits may only be used for the same test format as the original test.
- What do I need to bring on the day of my test?
You will need to bring:
- Acceptable and valid ID as required by Hawaii. Make sure your name on your ID appears EXACTLY as it does on your profile created in your HiSET account when you scheduled your HiSET exam.
- Layered clothing that will allow you to adapt to a range of room temperatures.
Please note: Cell phones, smartphones (e.g., Android®, BlackBerry® or iPhone® devices, etc.), PDAs and/or any other electronic, photographic, scanning, recording or listening devices are not permitted at the test center at all. See What to Bring for a list of additional items not permitted in the testing session.
- What do I do if I have health-related needs that require an exception to the Test Center policies?
If you have a health-related need requiring you to bring equipment, beverages or snacks into the testing room or to take extra or extended breaks, you need to request accommodations in advance. Procedures for requesting accommodations are described in Disability Accommodations.
- How do I know if I've passed the HiSET exam?
Each of the five subtests in the HiSET exam is scored on a scale of 1–20. In order to pass you must do all three of the following:
- achieve a score of at least 8 on each of the five individual subtests
- score at least 2 out of 6 on the essay portion of the writing test
- have a total combined score on all five subtests of at least 45
Some states may set passing scores that are higher, but under no circumstances can you pass with a total score lower than 45 on the exam.
- What does my individual test scoring report tell me?
For each individual test scoring report, it indicates:
- your score, the total possible score and whether you passed
- the minimum score required to pass
- the percentage of items you answered correctly
- your college- and career-readiness score
- What does passing mean?
Candidates who have received a passing score on the HiSET exam have demonstrated a level of performance that exceeds the minimum level of performance typically required to graduate from high school.
- How should I interpret my score?
If the HiSET exam were to be administered to a random sample of high school seniors, it is estimated that approximately 60 percent would pass on the first attempt. If you receive a score of 45 or higher we estimate that you would be in approximately the top 40 percent of graduating high school seniors nationally.
- How are passing rates determined?
A score equivalency table was established between the HiSET exam and a nationally administered high school equivalency examination. Passing rates (60 percent) were chosen so as to be roughly equivalent to those on the nationally administered examination.
- Did I demonstrate college and career readiness?
Your individual test score report also indicates whether or not you have achieved the score required to demonstrate college and career readiness — with at least 15 out of 20 on any of the subtests. For the Language Arts – Writing test, you must score at least a total score of 15 with a 4 on the essay.
- What does college and career readiness mean?
Students who have scored at the college- and career-readiness level have shown a level of performance similar to the minimum level required to succeed in college-level credit-bearing courses.
- What information is provided so I can try to improve my score on the HiSET exam?
On the HiSET subtests, questions are grouped into content categories. To help you in future study or in preparing to retake the test, your individual test score report shows the percentage of items answered correctly in each content category. This information might suggest areas where it would be worthwhile to concentrate your efforts.
- How do I challenge my scores?
If you feel your HiSET scores were reported incorrectly or do not accurately reflect your performance, you can have them reviewed for a fee. The following score review services are available:
Constructed-response (Essay) Scoring Review — $25 per essay
A trained scorer will review your essay and original score received to determine whether it is consistent with HiSET Language Arts Writing test scoring rules. If there is a change in your score, the new score (which may be higher or lower than your originally reported score) will be reported to you and your state or jurisdiction, and your score review fee will be refunded. Your essay is not available for disclosure. Please note that each essay will be reviewed only once. This service is available for both computer- and paper-delivered tests.
Multiple-choice Scoring Review — $25 per test
Paper-delivered Tests — Multiple-choice responses will be hand scored by our trained Resolutions team. If there is a change in your score, the score will be reported to you and your state or jurisdiction, and your score review fee will be refunded. Your test responses are not available for disclosure. Please note that each test will be reviewed only once.
Computer-delivered Tests — Computer-delivered tests will not be reviewed because those answers are scored once at the test center, then transmitted to ETS where they are verified before being reported.
To request either of the services listed above, please call ETS Customer Service at 1-855-MyHiSET (1-855-694-4738).
Receiving Your Diploma
- Do I need to have additional credits to receive my diploma?
Yes. If you want to receive a Hawaii Adult Community School Diploma, you must have a minimum of ½ credit from an accredited private or public high school or at a community school for adults in Hawaii. It is required by the Hawaii State Department of Education. Additionally, you must complete this credit prior to taking the HiSET exam.
If you are seeking to earn only a transcript of your HiSET test results, and not a Hawaii Adult Community School Diploma, you can be exempted from the credit requirement.
For more information on these credit requirements or exemptions, please contact your local Hawaii Community School for Adults.
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