Registration & Scheduling Video

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Transcript

ETS® HiSET®. For where you are. And where you're going.

On-screen: [ETS® HiSET®]

Speaker: George

Speaker: George - Hello. My name is George and thank you for joining me today. You know, earning your high school equivalency credential can be a turning point in your life. It can mean going from an everyday job to a lifelong career that you love. Congratulations on taking this important next step with the HiSET® Exam from ETS®. And with the HiSET® exam, you get the benefit of two free retakes per subtest with the full test battery fee!

Okay, I'm going to take you through the online registration process, step by step. This will take about 8 minutes. So if you need to, you can pause the video at any point and come back to resume watching. So if you're ready, let's get started!

There are two parts to scheduling your HiSET® exam:

The first is registering to set up your My HiSET® account.
The second is scheduling, which includes finding a test center and scheduling an appointment. You can schedule an appointment with your test center or online if it is available in your state.

On-screen: [Language Arts-Reading; Language Arts-Writing; Mathematics; Science; Social Studies.]

There are actually fivesubtests that are part of the HiSET® Exam. You can choose to take them one at a time or all at once.

Before we begin, here's a quick tip:

The top navigation bar on the homepage has useful information. Each state has its own specific requirements for the HiSET® exam, so it's very important to refer to the Requirements by State section before you set up your account. Each state may have its own administration fees as well as differing requirements in minimum age to take the test, preparation needed and place of residency. It is important that you review your state's requirements and make sure you've met them all before scheduling your HiSET® exam.

On-screen: [For where you are. And where you're going.]

As a new user, you will be creating a HiSET® account with a user name and password. Once you set up your user name and password, you can return to the site and sign in under Returning Users to keep track of your appointments and get test results.

Now, let's hit the button to create an account. First, you need to fill out your personal information. All of the fields with red asterisks are required information and must be completed.

On-screen: [Refer to the Requirements by State on hiset.org.]

Be sure to enter your name and date of birth exactly as they appear on the identification document you will be bringing to the test center on test day. If your name doesn't match your ID, you won't be allowed to take the test and you will not receive a refund. If you have multiple first or last names on your ID, enter all of those names (without accents).
Fill in gender. Next is social security number. You don't need hyphens. Some states do require you to provide a social security number if you have one. Again, please refer to the Requirements by State so you are aware of the rules for your state.

Fill in your email and home address and phone numbers. If you do not have an email address, the HiSET® program has created instructions on our informational website to guide you through setting up a free email account.

Quick Tip: At any point, you can go back to the previous screen to make changes to your information by clicking the Back button. Or click Next to move on to the next page. Like…. Now.

Note that this bar at the top tracks your progress. As you complete each of the five registration sections, it appears in dark purple.

Here, simply fill in the information requested. Preferred language for taking the test. Primary speaking language. Military member. When you are ready to move onto the next page, hit Next.

Okay, now here's our chance to get to know you better! You'll find a brief questionnaire about your background. You must complete the first three questions. The rest of the questionnaire is not mandatory, but the information collected will be used for research, development and statistical purposes by ETS® and your state.

Your feedback is very valuable and will provide a better understanding of high school equivalency test takers, which helps ETS® in our commitment to advancing education. Rest assured, your personal information will not be shared without your consent.

Now it's time to create your user name and password. Your user name must be between 6 and 16 characters. Letters and numbers only.

Before you enter your password, be sure to refer to the specific list of requirements that are highlighted. Re-type your password to confirm it matches. Then, you will be asked security questions.

Quick Tip: Choose a username and password that is easy for you to remember.

Next, you can review the terms and conditions and the ETS® Privacy and Security Policy by clicking on the links. Check the box to agree to the Terms and Conditions. Then hit Next.

This is an important step. Here is where you will review all the information you have entered so far and have the opportunity to make changes if necessary.

Again, make sure your name, date of birth, gender and Social Security number (if provided) are correct. If you need to update any of this information, hit the Back button to edit before you submit. Once you click Submit, you will not be able to change this information.

Great news! Your account has been created. A confirmation email will be sent to you from etsaccounts@ets.org. If you do not receive this email within a few minutes, please check your junk or spam folder.

Quick Tip:Add @ets.org to your address book or safe sender list to make sure you receive important emails from ETS®, such as appointment information and order confirmations.

Now, let's move on to the second part of the process: Finding a test center and scheduling appointments online if this is available in your state.

Let's go to My HiSET® Home. This is your personal HiSET® homepage where you can schedule a test, keep track of upcoming appointments, and review your HiSET® scores.

On-screen: [My Resources: HiSET® Bulletin; Prepare for Test; Identification Requirements; Requirements by State; What to Bring on Test Day.]

This page also gives you access to helpful resources and information.
The HiSET® exam is offered in states that have adopted the HiSET® program.

Again, each state has its own requirements so be sure to check. Before you can schedule an appointment, you need to find a test center.

Enter your city, state and zip code. You will see a map of Test Centers in your area. Results are shown in order of proximity to the center of the location you enter. Click the Schedule an Appointment button.

Now, before you can schedule your HiSET® appointments, you need to review this information and check the boxes at the bottom indicating that you've read and agree with the policies.

Depending on your state, you will either be able to schedule your appointment online or you will need to call your test center directly to schedule. Please check your State Regulations to see the process for your state.

We will now go over the process for those of you who are able to schedule online with your state.

When you're scheduling, you will have the option to buy a battery of all five of the HiSET® subtests together at a discounted rate. You can purchase the battery and choose to only schedule one of the five tests to start with. The number of tests you schedule and order is up to you.If you want more information, click on this link.

Have a major credit card, your PayPal account or electronic check information ready. Test fees vary by state and some test centers may charge an additional fee.

Cash is not accepted through the online system, however you can convert your cash into acceptable forms of payment. See the Cash Options flyer on our informational site.

If you have a disability or health-related need, you must request those accommodations in advance and schedule your appointment through an ETS® representative. You cannot schedule your appointment online. For more information, click this link.

On-screen: [Disability Accommodations. State Requirements.]

Read the eligibility requirements for the state where you plan to take the test. If you do not meet the requirements, please stop here and complete any preliminary work needed in order to complete your state requirements, and then come back to complete the scheduling process.

Quick Tip: When you purchase a battery, you have 12 months from the date of purchase to use your free retakes before they expire. So, make sure you have met all of the state requirements and are prepared before you schedule and pay for your first subtest.

Check the box to show that you have read, understand and agree to the eligibility requirements.

Once you've read the policies concerning the ETS® Terms and Conditions and the Privacy and Security Policy, check the box.

Next, double check that your name and date of birth are exactly as they appear on the identification you will be bringing to the test center.

Now, let's schedule a new appointment for one of the HiSET® subtests.

On-screen: [Test Title-Select: Math, Reading-Language Arts, Science, Social Studies, Writing-Language Arts.]

The first step is to select the specific subtest you wish to register for. Then select your preferred language. Any date that appears in white is available. Select the time from the drop box.

Your cart will highlight all your upcoming test appointments. Remember, you have the option to purchase the full battery and take all five subtests within 12 months of purchase. Each one is listed separately with a breakdown of the location, date, time, test language and cost associated with that test. You can review all the fees and your current total at the bottom of the page.

It's good to know that you can reschedule your test up to two times at no extra charge. Visit hiset.ets.org for more information on cancellation and rescheduling policies.

Once you have reviewed all your test information, hit the Check Out button.

Next, select your method of payment.

You may use a major credit card, check or PayPal Secure online banking.
Of course, all your information is kept completely confidential.

Once your payment is confirmed, you will get a receipt as well as receive a thank you email with your user name. You will need it to sign in to your account at hiset.ets.org/myhiset.

For more information about the HiSET® test, visit hiset.org.

If you have questions about your account or the process we've just reviewed, please contact ETS® at 1-855-MyHiSET. That's 1-855-694-4738.

Thank you for your time and I hope this step-by-step video showed you how easy it is to register and schedule your HiSET® exam. Earning your high school equivalency credential can make a big difference in your future… and in your life. You're on your way!  Go online and register for the HiSET® exam today.

HiSET®. For where you are. And where you're going.

On-screen: [hiset.org]

End of ETS® HiSET®. For where you are. And where you're going Video.

Video duration: 9:53

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