Preparing to Administer the HiSET® Exam

Comprehensive training program and resources

From the start, ETS and the HiSET® program make sure you have the tools and training you need to successfully administer the HiSET exam. Once your site is authorized by your state, ETS steps in with training which focuses on:

  • HiSET test administration procedures
  • test security issues and processes
  • the importance of safeguarding test materials
  • arranging for and understanding disability accommodations
  • registering and supporting test takers
  • accessing online resources
  • how to use the Enterprise Data Manager
  • ordering testing materials
  • ordering test-taker outreach materials
  • getting technical support from ETS

For more information, including how to administer the exam, download the HiSET Program Manual.

Test center staff roles

Chief Examiners and Test Administrators are responsible for the overall quality of the testing program at their HiSET test center. Their responsibility is to uphold the integrity of the HiSET program by effectively organizing and overseeing the test administration process. Their most important role is to provide a secure environment that is fair for all test takers.

General qualifications

HiSET Chief Examiners should:

  • hold at least a bachelor's degree from a nationally accredited college or university
  • have at least three years of experience in teaching, training, counseling or testing; or college-level coursework in those fields
  • not be involved in high school equivalency instruction

HiSET Test Administrators should:

  • have some experience in administering standardized tests
  • speak fluent English
  • be at least 18 years of age or older
  • have the ability to complete forms and to read directions clearly to test takers
  • possess unquestionable integrity and be able to handle groups of test takers in an effective, efficient and friendly manner
  • not be involved in high school equivalency instruction

Your HiSET account

Approved test centers are granted access to HiSET accounts by the State Administrator. Through your account, you can:

  • create accounts for test takers
  • enter appointment information for test takers (in some states or jurisdictions)
  • view scheduled appointments and print test day rosters
  • check in test takers for paper-delivered tests
  • view and print test-taker scores
  • access the Enterprise Data Management System
  • access order details for all appointments including payment

Log in to your account

Note: The HiSET online system is compatible with the following browsers:

Windows® 7/8.1/10 – IE 11
Latest Version of Chrome, Firefox®, Edge, Mac® OS X/iOS – Safari®

Promotional Links

HiSET Account for Test Center Staff

Use your secure account to print test day rosters, assist test takers and more.

Log in/Create Account

Become a test center.

Contact Test Administrative Services

Assistance for Test Center Staff with ordering test materials, account information, e-learning, general questions regarding procedures and test site scheduling.

Phone: 1-800-257-5123