Disability Accommodations for the HiSET® Exam

Like you, ETS is committed to serving test takers with disabilities and health-related needs by providing services and reasonable accommodations that are appropriate given the purpose of the test. Accommodations are available for test takers with diagnosed disabilities that include, but are not limited to:

  • Attention deficit/hyperactivity disorder
  • Psychological or psychiatric disorders
  • Learning and other cognitive disabilities
  • Physical disorders/chronic health disabilities
  • Intellectual disabilities
  • Hearing and visual impairment

Accommodations requiring prior approval

Test takers must request these accommodations and get approval from ETS prior to scheduling their test appointments. This list includes some, but not all, of the available accommodations.

Commonly approved Testing AccommodationPaperComputer
Extended time
Separate room
Audiocassette or other form of recorded audio  
Large print  
Screen magnification  
Calculator/talking calculator
Scribe or keyboard entry aide
Additional supervised break time
Sign language-interpreted instructions for test takers who are deaf or hard of hearing

If you have any questions about how you should provide a testing accommodation, please contact ETS Disability Services using one of the methods below. We are here to help you.

Items not requiring approval

The items in these lists do not require approval. Test takers can ask the test center to provide them on test day without making prior arrangements with ETS. If noted below, test center staff should inspect or collect the item.

Items provided by ETS or test center

Your test center must have the following items available to test takers:

  • Large print test book (14-point) and answer sheet
  • Scrap paper (to be collected by test center personnel at end of testing session)
  • Wheelchair access
  • Highlighter or black felt pen for essays and scratch work only

If possible, your test center should also provide preferential seating to those test takers who need to better hear instructions or cut down on distractions.

Items provided by the test taker

Test takers who need these items are responsible for bringing them. Your test center is not required to have them available.

  • Colored transparent overlays (for paper-delivered testing only)
  • Earplugs (not attached to any electronic device)
  • Plain, unmarked straightedge to assist with keeping place while reading. Test takers may use a piece of scrap paper for this purpose but it must be returned at the end of the testing session.
  • Handheld magnifying device (without memory)
  • Seat cushion/back pillow, or footstool. Item will be inspected by test center personnel before and after testing.
  • Prescription medication. Must be in the prescription bottle indicating the test taker’s name, dosage and directions
  • Service animals
  • Medical devices (asthma inhaler, hearing aid, pacemaker, insulin pump on vibrate or silent, oxygen tank, TENS stimulator)

Any other form of accommodation or modification not listed above, including a separate room, requires prior approval.

How test takers request accommodations and schedule appointments

Requesting accommodations

Test takers must request accommodations prior to scheduling. Test takers should send their requests to ETS Disability Services at:

ETS Disability Services
P.O. Box 6054
Princeton, NJ 08541-6054

Once they receive approval, they can schedule their appointments.

For more information about the request process, see:

Scheduling appointments

All test takers who are testing with accommodations must schedule or change their appointments through ETS Disability Services. They cannot do it through their online accounts or through a test center. To schedule, they can call 1-855-802-2748 (toll-free), Monday–Friday, 8:30 a.m.–5 p.m. ET.

Test preparation materials in accessible formats

All of the downloadable test prep materials available on the test-taker website are accessible. To order accessible test preparation materials in alternate formats (e.g., braille), contact ETS Disability Services.

Contacting ETS Disability Services

If you have questions about any of the information above or you need help providing a test accommodation, contact ETS Disability Services, Monday–Friday, 8:30 a.m.–5 p.m. ET, using one of the methods below.

1-609-359-5615 or
1-855-802-2748 (toll-free)
HiSETSSD@ets.org (general inquiries only)
ETS Disability Services
P.O. Box 6054
Princeton, NJ 08541-6054 USA
ETS Disability Services
225 Phillips Boulevard
Ewing, NJ 08618-1426 USA

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Phone: 1-800-257-5123
Email: hisettas@ets.org